Privacy Policy
Last Updated: January 1, 2026
Introduction
Westoak Homes ("we," "our," or "us") is committed to protecting the privacy of our clients, visitors, and prospective homeowners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our luxury home building services, or interact with us in any capacity. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with Westoak Homes:
Personal identification information such as your name, email address, phone number, and mailing address
Property preferences including desired location, budget range, home size, architectural style, and design features
Financial information necessary for project estimates, financing pre-qualification, and contract agreements
Browsing data such as IP address, browser type, device information, pages visited, and time spent on our website
Communication records including emails, phone call logs, and messages exchanged through our contact forms
Referral information and how you learned about our services
How We Use Your Information
We use the information we collect for the following purposes:
To deliver and manage our luxury home building, renovation, and design services
To communicate with you regarding project updates, consultations, and service inquiries
To personalize your experience and present properties and design options tailored to your preferences
To send marketing communications, newsletters, and promotional materials with your consent
To improve our website, services, and overall client experience through analytics
To process transactions and maintain accurate business records
To comply with legal obligations and enforce our terms of service
Information Sharing
Westoak Homes does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:With trusted service providers who assist in operating our website, conducting business, or servicing you, provided they agree to keep your information confidentialWith architects, subcontractors, and design partners directly involved in your home building projectWhen required by law, regulation, legal process, or governmental requestTo protect the rights, property, or safety of Westoak Homes, our clients, or othersIn connection with a merger, acquisition, or sale of company assets, with appropriate notice to affected parties
Data Security
We take the security of your personal information seriously and implement a variety of measures to protect it:
SSL/TLS encryption for all data transmitted through our website
Restricted access controls ensuring only authorized personnel can access sensitive client information
Regular security assessments and updates to our systems and infrastructure
Secure storage of physical documents in locked, access-controlled facilities
Employee training on data privacy best practices and confidentiality obligations
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
Your Rights
You have the following rights regarding your personal information:
Access and review the personal data we hold about you at any time
Request correction of any inaccurate or incomplete information
Request deletion of your personal data, subject to legal retention requirements
Opt out of marketing communications by clicking the unsubscribe link in any email or contacting us directly
Withdraw consent for data processing where consent was the basis for collection
File a complaint with the relevant data protection authority if you believe your rights have been violated
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use include:
Essential cookies required for basic website functionality, navigation, and security
Analytics cookies that help us understand how visitors interact with our website, allowing us to improve content and user experience
Preference cookies that remember your settings, language, and display preferences across visits
Marketing cookies used to deliver relevant advertisements and measure campaign effectiveness
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies; however, disabling essential cookies may affect website functionality. For detailed information on managing cookies, consult your browser's help documentation.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@westoakhomes.com
Phone: (512) 659-4726
Address: Austin TX
We will respond to all privacy-related inquiries within 30 business days.